Thursday, August 21, 2014
Wednesday, August 20, 2014
ALERT ALTER ALERT: Urgent communication to customers
Hi,
I would like to alert you about
a set of patches that were released on Aug 12th that can potentially
cause Blue Screens (crashes, bug checks) on customers’ Windows machines from
Vista all the way up to 8.1. Microsoft is currently investigating these patches
and more details will be shared as they become available.
These patches are being
Automatically installed on customers’ machine via the Windows Update feature
and/or they are being rolled up and packaged via the System Center updates in
the Enterprises automatically. We need to immediately alert ALL our customer to
make sure that these 4 patches are NOT installed on their machines until
further notice.
For more details:
MS14-045: Description of the security update for
kernel-mode drivers: August 12, 2014
Mitigations
Open the Programs and Features item in Control Panel, and
then click View installed updates. Find and then uninstall any of the following
updates that are currently installed:
◦KB2982791
◦KB2970228
◦KB2975719
◦KB2975331
If you search the update via
article ID only on “Installed Updates” UI, you won’t see the updates listed.
You need to search as “KB2982791”. I have this update and KB2975719
installed on machines..
Based on the queries I’m getting I’ve consolidated these FAQ
for all:
When this update was released? August 12
How many incident did we receive? I know about 10 cases on
the first 3 days, and we had our first one in MEA today.
Can customers still download these updates? No, PG
expired these updates on Aug 15th
What about customer who downloaded and installed these
updates already? Not all machines hit the issue, we advise customers to
uninstall these updates as a pre-caution.
What are the symptoms on the affected machine? Blue
screen bug check 0x50
What is the solution if the machine crashed from this
update? Solution documented on the same article http://support.microsoft.com/kb/2982791
under “known issue 3”
Is it ok not to uninstall the update? We recommend to
uninstall these update as a pre-caution only, PG are still investigating the
behavior.
SQL report will show Name Serial Number Manufacturer Model OS Type OS Version TopConsoleUser0 Last Logged BIOS Date IP Address Default IP Gateway Chassis Type
For Server :
SQL :
SQL :
SELECT dbo.v_GS_COMPUTER_SYSTEM.Name0 AS [NetBIOS Name], --dbo.v_GS_COMPUTER_SYSTEM.Roles0 AS [Roles], dbo.v_GS_OPERATING_SYSTEM.Description0 AS [Description], dbo.v_GS_COMPUTER_SYSTEM.Manufacturer0 AS [Make], dbo.v_GS_COMPUTER_SYSTEM.Model0 AS [Model], dbo.v_RA_System_IPAddresses.IP_Addresses0 AS [IP Address], dbo.v_GS_SYSTEM_ENCLOSURE.SerialNumber0 AS [Service Tag (Dell)] FROM dbo.v_GS_COMPUTER_SYSTEM INNER JOIN dbo.v_GS_PC_BIOS ON dbo.v_GS_COMPUTER_SYSTEM.ResourceID = dbo.v_GS_PC_BIOS.ResourceID INNER JOIN dbo.v_RA_System_IPAddresses ON dbo.v_GS_PC_BIOS.ResourceID = dbo.v_RA_System_IPAddresses.ResourceID INNER JOIN dbo.v_GS_SYSTEM_ENCLOSURE ON dbo.v_RA_System_IPAddresses.ResourceID = dbo.v_GS_SYSTEM_ENCLOSURE.ResourceID INNER JOIN dbo.v_GS_OPERATING_SYSTEM ON dbo.v_GS_SYSTEM_ENCLOSURE.ResourceID = dbo.v_GS_OPERATING_SYSTEM.ResourceID WHERE (dbo.v_RA_System_IPAddresses.IP_Addresses0 LIKE '10.%') AND (Roles0 like '%Server_NT%') ORDER BY [NetBIOS Name]
SQL report will show Name Serial Number Manufacturer Model OS Type OS Version TopConsoleUser0 Last Logged BIOS Date IP Address Default IP Gateway Chassis Type
For client
SQL:
SELECT DISTINCT
v_GS_COMPUTER_SYSTEM.Name0, v_GS_PC_BIOS.SerialNumber0, v_GS_COMPUTER_SYSTEM.Manufacturer0, v_GS_COMPUTER_SYSTEM.Model0,
v_GS_OPERATING_SYSTEM.Caption0 AS [OS Type], v_GS_OPERATING_SYSTEM.CSDVersion0 AS [OS Version], v_GS_SYSTEM_CONSOLE_USAGE_MAXGROUP.TopConsoleUser0,
v_R_System.User_Name0 AS [Last Logged],
v_GS_PC_BIOS.ReleaseDate0 AS [BIOS Date], v_GS_NETWORK_ADAPTER_CONFIGUR.IPAddress0, v_GS_NETWORK_ADAPTER_CONFIGUR.DefaultIPGateway0, CASE WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '1' THEN 'Virtual' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '2' THEN 'Blade Server' WHEN
v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '3' THEN 'Desktop' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '4' THEN 'Low-Profile Desktop' WHEN
v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '5' THEN 'Pizza-Box' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '6' THEN 'Mini Tower' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0
LIKE '7' THEN 'Tower' WHEN v_GS_SYSTEM_ENCLOSURE.ChassisTypes0 LIKE '8' THEN 'Portable' WHEN v_GS_SYSTEM_ENCLOSURE.ChassisTypes0 LIKE '9' THEN
'Laptop' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '10' THEN 'Notebook' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '11' THEN 'Hand-Held'
WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '12' THEN 'Mobile Device in Docking Station' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '13'
THEN 'All-in-One' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '14' THEN 'Sub-Notebook' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '15' THEN
'Space Saving Chassis' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '16' THEN 'Ultra Small Form Factor' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0
LIKE '17' THEN 'Server Tower ChASsis' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '18' THEN 'Mobile Device in Docking Station' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0
LIKE '19' THEN 'Sub-ChASsis' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '20' THEN 'Bus-Expansion chASsis' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0
LIKE '21' THEN 'Peripheral ChASsis' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '22' THEN 'Storage ChASsis' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0
LIKE '23' THEN 'Rack-Mounted ChASsis' WHEN v_GS_SYSTEM_ENCLOSURE.ChASsisTypes0 LIKE '24' THEN 'Sealed-Case PC' ELSE 'Unknown' END AS 'Chassis Type'
FROM v_GS_PC_BIOS INNER JOIN
v_GS_COMPUTER_SYSTEM ON v_GS_PC_BIOS.ResourceID = v_GS_COMPUTER_SYSTEM.ResourceID INNER JOIN
v_GS_NETWORK_ADAPTER_CONFIGUR ON v_GS_COMPUTER_SYSTEM.ResourceID = v_GS_NETWORK_ADAPTER_CONFIGUR.ResourceID INNER JOIN
v_GS_OPERATING_SYSTEM ON v_GS_COMPUTER_SYSTEM.ResourceID = v_GS_OPERATING_SYSTEM.ResourceID INNER JOIN
v_R_System ON v_GS_COMPUTER_SYSTEM.ResourceID = v_R_System.ResourceID LEFT OUTER JOIN
v_GS_SYSTEM_CONSOLE_USAGE_MAXGROUP ON v_GS_COMPUTER_SYSTEM.ResourceID = v_GS_SYSTEM_CONSOLE_USAGE_MAXGROUP.ResourceID INNER JOIN
v_GS_SYSTEM_ENCLOSURE ON v_R_System.ResourceID = v_GS_SYSTEM_ENCLOSURE.ResourceID
WHERE (v_GS_NETWORK_ADAPTER_CONFIGUR.IPEnabled0 = 1) AND (NOT (v_GS_NETWORK_ADAPTER_CONFIGUR.DefaultIPGateway0 IS NULL)) AND
(v_R_System.Operating_System_Name_and0 LIKE '%Workstation%')
ORDER BY v_GS_PC_BIOS.ReleaseDate0
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